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REFUND POLICY

Thank you for shopping at our online store for handmade items. We are committed to providing you with high-quality products and exceptional customer service. We understand that sometimes it may be necessary to return or exchange a product, and we are here to make that process as easy as possible.

Our Return Policy:

You may return any unused and undamaged item within 30 days of the purchase date for a full refund or exchange. After 30 days, we are unable to accept returns or exchanges.
To initiate a return, please email us at [insert email address] with your order number and reason for return. We will provide you with a return authorization number and instructions on how to return the item.
Items must be returned in their original packaging and with all original tags attached. Please include a copy of the packing slip or invoice with the return.
We are not responsible for return shipping costs unless the item received was defective or incorrect.
Once the returned item is received and inspected, we will issue a refund or exchange, depending on your preference. Refunds will be issued to the original payment method used for the purchase.

Please note that handmade items may have slight variations in color, size, and texture, which is the nature of the product. We make every effort to accurately represent our products on our website, but we cannot guarantee that the product you receive will be identical to the product displayed online.

If you have any questions or concerns about our Return Policy, please do not hesitate to contact us at [insert email address]. Thank you for choosing our store for your handmade item needs.

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